AUTONOMOUS LEARNING ACTIVITY: CUSTUMER SERVICE SKILLS

SKILLS TO PROVIDE A SERVICE

1.       Good attitude.

2.       Have excellent communication skills.

3.       Stay calm and have patience.

4.       Be honest with the client.

5.       Know how much of the product that is being sold.

6.       Be offering customers best products or options.

7.       Talk a lot to ask and tastes like you could use.

8.       Analyze customer well.

9.       That the customer is satisfied with what was offered.

10.   Knowing how to negotiate with the client.